Contact Us

Important message for our City of Parramatta Council customers:

The health and wellbeing of the community is very important to City of Parramatta Council. 

With the situation around Coronavirus (COVID-19) changing rapidly, we understand many community members are concerned about leaving home unnecessarily. We would like to let you know that many of our Council services are available online or over the phone, so you do not have to visit us in person.

Need help finding our services?

Many of our services at City of Parramatta are accessible online:

Should you have any other enquiries or questions, please give us a call on 1300 617 058.  

Need to get in touch with us?

You can contact the City of Parramatta in a number of ways to get your queries answered.

Please check our Frequently Asked Questions page before you contact us for answers to our most popular questions.




Currently CLOSED due to COVID-19.

126 Church Street 
Parramatta NSW 2150

Monday - Friday: 8:30am - 5pm
Weekends: Closed

Access online services


General Enquiries
p: 1300 617 058

Call centre operating hours
Monday - Friday: 8:30am - 4:30pm

Urgent or emergency calls outside operating hours will be handled by our After Hours messaging service.

  General Enquiries
PO Box 32, Parramatta NSW 2124

Leave us a message

p: (02) 9806 5524


Justice of the Peace available at the Parramatta City Library and branch libraries at set times

Live support 
If offline, leave us a message


Media Unit

Media on-call number (for media enquiries only), please phone
(02) 9806 5965

Contact the Lord Mayor


Contact the National Relay Service and provide them with the City of Parramatta number you want to call (e.g. (02) 9806 5050)

For more information visit