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COVID-19: How Council is responding

Last updated: Tuesday 16 June, 9am

City of Parramatta Council is committed to the safety of its community, staff and visitors. Council is following the advice of NSW Health and the State and Federal governments in relation to the delivery of events and operation of facilities.

Staff are closely monitoring the situation at hand and responding accordingly.

General Information

Residential Support

Business Support

 

COVID-19: General Information
  • City of Parramatta Media Releases By Date

    Listed below are City of Parramatta Media releases. The latest media release is listed at the top.

    All Media Releases & Council News
  • Last updated 24 July 2020

    Western Sydney Local Health District’s Centre for Population Health has launched a COVID-19 Community Resources website, so the local community has easy access to credible health and wellbeing information in one spot. This includes a free translation and interpretation services hotline, covering over 50 languages.

    This new website provides direct links to trusted websites including NSW Health, state and federal Governments, as well as to mental health and wellbeing, financial, legal and housing supports during COVID-19.

    COVID-19 Community Resources Website
  • Information updated 21 April 2020

    The NSW Government is increasing testing in areas where there are a small number of community transmission cases and the source has not been identified. The Parramatta area has recently been added to this list. 

    You should get tested if you have symptoms and you live, work or have been active in Parramatta. 

    If you do not have symptoms, you do not need a test.

    If you have any symptoms such as a fever, cough, sore throat or shortness of breath, you should find out about testing.

    Find out more information including where to get tested near you
  • Increased short-term parking spots

    To accommodate recent changes to business operations in line with government restrictions, Council has increased the number of short-term (5 and 15 minute) parking spots on local streets to facilitate takeaway, pickup and click-and-collect services. By ensuring regular turnover of these parking spots, more people are able to stop and support our local businesses.

    Read more
    Longer grace periods

    In addition, Council has eased parking restrictions on all 1P, 2P and 4P timed parking zones by extending the grace period from 10 minutes to 1 hour. Drivers who fail to move their car after this extended grace period, will receive a caution. A fine may be issued on the third and subsequent occasions.

    Read more
    Safe parking

    While Council is doing what it can to make things easier for the community, safety remains our utmost priority. Parking officers are required to act on parking offences that impact the safety of pedestrians and drivers; these include failure to comply with No Stopping, No Parking and School Zones. In addition, Council will continue to monitor parking at the end of intersections, adjacent to unbroken dividing lines in narrow streets, as well as other infringements, such as blocking access to driveways and parking in loading zones.

    While we recognise that this is a stressful time for everyone, we ask that the community be kind and respectful to each other, Council staff and frontline workers. 

    If you would like to appeal a parking fine, please visit Revenue NSW for information.

    Read more
    Find a park and see what’s open

    Residents interested in finding out which local businesses are still operating as well as information about parking (including location, time restrictions, cost) are encouraged to visit the Parramatta Local Business & Parking Finder.

    Find a park
  • Major Events

    The City of Parramatta and its partners operates a number of major public events. Known event cancellations and postponements are listed below. 

    • Winterlight July 2020, Prince Alfred Park - cancelled
    • Sydney Writers Festival, April-May 2020, Parramatta and Wentworth Point locations - cancelled
    • Parramatta Farmers Markets - Weekly Fridays - Centenary Square - cancelled 

    Centenary Square will still be open to the public however, activities such as music performances, table tennis and food trucks, have been suspended. Tables, chairs and children’s play equipment will not be available.

    Inform City of Parramatta of a cancellation
    Civic Events

    The City of Parramatta operates a number of Civic events including Citizenship, workshops, forums and community drop-offs. Known event cancellations and postponements are listed below. 

    • Citizenship Ceremonies - City of Parramatta will conduct virtual Citizenship Ceremonies each fortnight. Candidates should not call Council as candidates will be contacted as required to participate in these ceremonies. For information about your Australian Citizenship, please click here.
    • WaramiClick here to learn more.

    Inform City of Parramatta of a cancellation
    Community Events

    The City of Parramatta regularly publishes details of community events organised by Council, the public or third party organisations. Below is a list of known cancellations or postponements. 

    • Art Month Precinct Night 'SLOW BURN' – Friday 27 March - cancelled 
    • NRMA Brighter Futures, June 2020 - cancelled
    • Bushcare activities currently working at a reduced capacity and not accepting new volunteers at this time.
    • The School Holidays Program - cancelled
    • Active Parramatta Fitness Program suspended until further notice
    • Active Parramatta Van Program suspended until further notice
    Community Events Calendar
  • Libraries

    From Tuesday 21 July, City of Parramatta Libraries will be extending access to its services in line with the NSW Government’s public health advice regarding COVID-19 restrictions.

    Customers will now be able to reserve access to computer stations, study tables and books for collection, subject to terms and conditions.
    Limited walk-in access will also be available for browsing.

    In efforts to minimise physical contact and protect customers and staff, the number of visitors will be restricted and opening hours limited.
    For more detailed information, please click here.

    Visit Library Services Online
    Early Learning Centres

    Early Learning Centres remain open at this time. On 2 April, 2020 the Australian Government announced changes to childcare commencing Monday 6 April.  For details of the announcement visit: Australian Government Department of Education, Skills and Employment

    The following additional measures have been implemented:

    • Signage updates with NSW Health advice
    • Increased cleaning and sanitation
    • Patrons and staff advised not to attend if showing symptoms of cold or flu
    • Parents asked to sanitise hands before entering
    Parramatta Early Learning Centres
    Aquatic Centres and Fitness Activities

    From 15 June, capacity at Council's pool facilities will be increased from 10 people to 18 people at Epping Aquatic Centre and 12 people at Macarthur Girls High School, in line with NSW Government restrictions. Pools are open for lap swimming only.

      Water Playgrounds remained closed

      • James Ruse Reserve water playground, Harris Park
      • Philip Ruddock water playground, Dundas Valley
      • Ollie Webb Reserve all-abilities and water playground, Parramatta
      Aquatic & Fitness Centres
      Community Care and Over 55s Leisure and Learning

      All face-to-face group and individual activities have been suspended until July, including but not limited to:

      • Multi-National Seniors Group
      • Day Lighters Group
      • Let’s Dine Out group lunches
      • Carers Support Group
      • All Over 55s Leisure and Learning Activities

      Urgent home visits and the Meals on Wheels program are continuing with all staff and volunteers following advice provided by the NSW Government in relation to hygiene measures and social distancing.

      Over 55’s Leisure and Learning and Active Parramatta are providing online and over-the-phone programming, which will continue into the near future. 

      Over 55s Leisure and Learning
      Community Capacity Building Activities
      • Reconciliation Business Forum has been cancelled
      • ClubGRANTS information sessions are available online
      • Youth Week activities are currently under review
      Community Capacity Building Grants
      Halls, Community Centres and Meeting Rooms

      From Monday 15 June, Council's community facilities - including halls, meeting rooms and community centres - will reopen for bookings to the public with increased health and safety measures in place based on current guidelines. There will be a limit of up to 100 people per venue. Venues include: 

      • Burnside Gardens Community Centre
      • Don Moore Community Centre
      • Don Moore Reserve Meeting Room
      • Dundas Community Centre
      • Epping Community Centre
      • Epping Leisure and Learning Centre
      • Ermington Community Centre
      • George Kendall Meeting Room
      • Harry Todd Band Hall
      • John Curtin Meeting Room
      • Jones Park Hall
      • Newington Community Centre
      • North Rocks Senior Citizens Centre
      • Reg Byrne Community Centre
      • Roselea Community Centre
      • Wentworth Point Community Centre and Library
      • West Epping Community Centre
      Book a venue
      Other services

      The following services, facilities and activities are operating as normal

      • Parks and reserves. Social distancing laws apply.  
      • Civil works program and maintenance
      • Waste collection and cleansing
      • Meals on Wheels
      • Individual support to NDIS and Social Inclusion clients continues, but via phone
      Parks and Reserves
      Additional Sanitation Services

      In response to COVID-19, additional cleansing programs are in place including 

      • Early start team (3am) steam/pressure cleaning teams have been using disinfectant in their water tanks when they spray/sweep the pavements in the CBD daily, they also spray the bin surrounds and other furniture as required. We have a second team undertaking similar duties in the regional centres on a weekly basis.
      • Day and afternoon shift crews are concentrating works on the CBD, regional and local centres with an emphasis on sanitising / disinfecting water stations, bin surrounds, street furniture, pedestrian buttons on traffic lights etc.
      • Amenities cleaning is being reviewed to increase service levels from daily to more frequently for public toilets.
      Street Activity
    • Council Meetings

      Watch Council's next meeting online

      The next Council Meeting is Monday 13 July. Additional measures will be in place to minimise any risk to the public, staff and Councillors, including:

      • Rearranging seating to facilitate social distancing
      • Limiting Council staff attendance
      • Encouraging the public not to attend meetings but to instead livestream

      Future Council Meetings will be held once a month, rather than every fortnight. Specific arrangements for those meetings are currently under review.
       

      Watch Council's Next Meeting Online
      Advisory Committee Meetings

      Council has postponed a number of Advisory Committee Meetings, while others – such as the Local Planning Panel – will be held via teleconference until the end of April. Council is working with committee members to determine specific arrangements for meetings.

      Council Meeting Information
    • Riverside Theatres

      Riverside Theatres closed temporarily from midday on Monday 23 March.

      The Box Office can still be reached on 02 8839 3399 or via 4mail at BoxOffice_Riverside@cityofparramatta.nsw.gov.au during business hours.

      Riverside Theatres
      Parramatta Heritage and Visitor Centre

      From Tuesday 16 June, the Parramatta Heritage and Visitor Information Centre will reopen for limited hours on Tuesdays, Thursdays and Fridays, 10am to 2pm. No more than 20 visitors will be allowed in the facility at any one time. The Research Library is open for family history and local studies research by appointment only. For research services, visit arc.parracity.nsw.gov.au or call 02 8839 3311.

      Educational and guided tours are now cancelled.

      Heritage and Visitor Information Centre
      Parramatta Artist's Studios

       Parramatta Artist's Studios in the Parramatta and Rydalmere locations are temporarily closed. The studios will be closed to the public, but available to artists according to a strict roster.

      Below is a list of associated events and workshops that have been cancelled. 

      • Art Month Studio Tour, Sunday 22 March - cancelled 
      • Art Month Precinct Night 'SLOW BURN', Friday 27 March - cancelled however live streaming is pending
      • Sydney Writers’ Festival, Parramatta Artists’ Studios, Thursday 30 April - cancelled
      • Rydalmere Hub Workshops, Term 1 and Term 2 - cancelled
      • April School Holiday Workshops - cancelled however pre-recording and distribution of workshop videos is pending
      Parramatta Artist's Studios Facebook
    • Playgrounds, Outdoor Gyms, Skateboarding Facilites, Aquatic Centres and Swimming Areas

      City of Parramatta recreational facilities, equipment and structures:

      Playgrounds, Outdoor Gyms & Skateboarding Facilites

      In response to the NSW Government’s staged easing of COVID-19 restrictions, City of Parramatta will begin reopening playgrounds, outdoor fitness equipment and skate parks in a staged process from today (15 May).  

      While, outdoor parks, reserves and green spaces remain open, social distancing laws apply. 

      Aquatic Centres

      from 15 June, capacity at Council's pool facilities will be increased from 10 people to 18 people at Epping Aquatic Centre and 12 people at Macarthur Girls High School, in line with NSW Government restrictions. Pools are open for lap swimming only. 

      Swimming Facilities Closure
      Tennis

      Update: In response to the NSW Government’s staged easing of COVID-19 restrictions, City of Parramatta will permit the following activity from today (May 15): doubles play, intra and inter-club competition and group coaching in small numbers (4:1 player/coach ratio).

      City of Parramatta Council operated tennis clubs and facilities have reopened for restricted play. As of Thursday 23 April 2020, Council will allow the public to book local tennis courts with the following conditions:

      • All facility users must apply good personal hygiene practice when touching gates, key pads and other surfaces (i.e. use of hand sanitiser, gloves, etc.).
      • Courts are limited to two people at a time. Only singles play and one-on-one coaching sessions are permitted.
      • Social distancing rules must be adhered to at all times.

      As a result, the following tennis courts in the Parramatta LGA will be open for bookings:

      • Binalong Park, Toongabbie
      • Caber Park, Winston Hills         
      • Dunrossil Park, Carlingford       
      • Gallery Gardens, Toongabbie
      • George Kendall Riverside Park, Ermington
      • Mays Hill Reserve, Mays Hills
      • Timbergetters Reserve, Winston Hills
      • West Epping Park, Epping        

      While select tennis courts will be open, other public amenities including playgrounds, outdoor gym equipment and adjoining community rooms remain closed.

      The tennis courts below are operated by 3rd parties and will be opened at that operator's discretion. Please revisit this page for regular updates or contact the club. 

      • Mays Hill Reserve, Mays Hills
      • David Scott Reserve, West Epping        
      • Cowells Lane Reserve, Ermington
      • PH Jeffrey Reserve, Parramatta            
      • North Rocks Park, Carlingford
      CITY OF PARRAMATTA COUNCIL TENNIS COURTS
    • Current City of Parramatta Services, Places and Facilities

      The following services, facilities and activities are operating as normal:

      • Early Learning Centres
      • Civil works program and maintenance 
      • Waste collection and cleansing
      • Meals on Wheels
      • Individual support to NDIS and Social Inclusion clients continues, but via phone
      Contact Us
    • Parramatta September 2020 Elections postponed to 2021

      The Minister for Local Government has postponed the 2020 local government elections for 12 months. The decision was made as a measure to slow the spread of COVID-19, known to proliferate in assemblies. The next Parramatta Local Government elections will take place in September 2021. 

      The City of Parramatta Lord Mayor Councillor Bob Dwyer was appointed in 2019 and as such will continue in the role until September 2021 when councillors elect a new Lord Mayor. 

      OFFICE OF LOCAL GOVERNMENT
    • Under new rules announced by the NSW Government on 2 April 2020, construction sites will be allowed to operate on weekends and public holidays during the COVID-19 pandemic.

      These rules override normal planning controls.

      Please be aware that these changes may result in some construction activity in your neighbourhood on days that were not previously allowed. Please visit the Planning NSW website for more information about the decision. 
       

      PLANNING NSW WEBSITE
    COVID-19 Residential Support
    • Feeling stressed and unable to cope, or know someone who is?

      There are free services and expert information available to everyone – don't be afraid to reach out for help.

      Find out more
    • Home Should be a Safe Place for Everyone

      Everyone has a right to feel safe in their home – please reach out to support services if someone in your home makes you feel unsafe. Services are ready to help you and know how to keep everyone safe under the impacts of COVID-19. 

      Find out more
    • Senior Australians, their families and carers can now call a dedicated free call support line aimed at supporting the mental health of those impacted by the spread of COVID-19. 

      The support line operates from Monday to Friday (except public holidays) from 8.30am -  6pm.

      To find out more information click here or  call the COVID-19 support line on 1800 171 866.

      Learn more
    • NSW Health
      Logo from NSW Health

       

      For more information as it happens, please refer to official information authorities

      NSW Health response: https://t.co/kuKy2UTfMr 

      Latest updates can be found by visiting NSW Health website via: https://t.co/4wPEEtH67z

      Find the facts by visiting NSW Health website: https://t.co/YL3R1278ne

      Advice for travellers can be found by visiting NSW HEALTH website: https://t.co/hLCiTkDkLW

      For a list of local Health Professionals, vistit NSW Health website: https://t.co/qa1TieDmAq pic.twitter.com/iVjdcvXluB

      Search #COVID19 on social media for up to date information or you can or you can also follow NSW  Health on Instagram, Twitter and Facebook (@NSWHealth) 

      Last updated 24 March, 2020

      NSW HEALTH WEBSITE
    • Customer Contact Centre
      From Monday 1 June, Council’s Customer Contact Centre over-the-counter service will reopen its doors to the public from 9am to 3pm weekdays.

      Additional health and safety measures are being put in place to protect staff and customers. Where possible customers are encouraged to continue to use Council’s online and phone services (1300 617 058). For more information click here.


      As of 12:00am 24 March 2020 City of Parramatta will be closing the following Customer Contact Facilities for over the counter in-person services. 

      • Reception at Level 12, 126 Church Street - closed
      • Planning subdivision applications are to be made by post and DAs via the ePlanning Portal

      During this closure the public is encouraged to:

      • Visit the website and search for the desired information
      • Use the Live Chat facility found on the left or right hand side of most pages
      • Contact the Customer Contact Centre on 1300 617 058
      • If a face-to-face communication, call the Customer Contact Centre and make an appointment
      Customer Contact Centre Online Services
    • Rates Relief for Eligible Ratepayers

      Residents and businesses who are having difficulty paying their rates can apply for financial relief under the Rates Hardship Policy. Eligible ratepayers can then enter into payment arrangements with Council.

      Apply Now
    • Late Payment Fees Waived

      Council's next quarterly rates notice will be issued in April 2020 and is due by 31 May 2020. Council will implement payment plans for, and waive interest on, late payments for Council Rates, where ratepayers satisfy the criteria (as set out in the Rates Hardship Policy).

      RATES, FEES AND CHARGES
    • Safety Net for Financial Hardship

      Largely funded through the Federal Government’s Department of Social Services, emergency relief is a safety net for people experiencing financial distress or hardship and who have limited means or resources to improve their financial situation. This support includes food and food vouchers, furniture, assistance paying bills, and refer people to places they can access crisis housing.

      EMERGENCY RELIEF PROVIDERS
    • Interest Free Loans

      The No Interest Loan Scheme® (NILS) provides interest-free loans for individuals or families on low incomes to access credit for the purchase of essential goods and services. As loans are repaid, the money is lent out to other members of the community to utilise this service. For more information, go to the NILS website.

      NILS Hotline
      Phone: 1800 509 994

      NILS LOCATIONS
    • Resident Support Resources

      Resources from Government agencies and private organisations for residents 

      • Australian Government Department of Health Coronavirus (COVID-19) resources - A collection of resources for the general public and industry about coronavirus (COVID-19).
      • Department of Human Services - How to register the intention to claim a Centrelink payment due to hardship experienced.
      • Telstra - Information on customers who cannot pay their bill on time. Telstra are not charging late payment fees or suspending services for bills that become overdue between Thursday 19 March and Thursday 30 April 2020. 
      • Tenants Union - Renting and COVID-19 information and services
    • City of Parramatta Meals on Wheels

      Home delivered meal service prepared to meet nutritional guidelines across the Parramatta Local Government Area (LGA) to those who are unable to shop for or prepare their own meals. 

      To access these services you need to be receiving either NDIS or have been assessed by My Aged Care.

      City of Parramatta Meals on Wheels
      Woolworths Basics Box Delivery

      A delivery service providing essential products to customers who are currently unable to visit a grocery store. These include: 

      • the elderly
      • people with a disability
      • those with compromised immunity
      • people in mandatory isolation

      Each box contains meals, snacks and essential items for those in genuine need.

      Woolworths Basics Box Delivery
      Coles Online Priority Service

      A home delivery service for eligible customers who can’t currently get to a store to buy everyday grocery essentials and have them delivered to their home.

      This process will help to prioritise our service of those most vulnerable in our community. These include:

      • Existing Coles Online and flybuys customers aged over 70 and had previously registered their date of birth;
      • People over 65 years of age with a My Aged Care number or NDIS number;
      • Indigenous Australians over the age of 50 with a My Aged Care number or NDIS number;
      • Aged care, disability care and other businesses that support vulnerable members of the community.
      Coles Online Priority Service
    • Donations of surplus items

      Donations As a result of the COVID-19 pandemic, some members of the community may be experiencing additional pressure to have their homes stocked with necessities. Any community member with a surplus of essential items is encouraged to consider making a donation. 

      Donations
    • Register With Centrelink For Support

      For information regarding support from Centrelink register your intention to claim a Centrelink payment if you're affected by coronavirus (COVID-19).

      Register With Centrelink For Support
      Centrelink Changes For Existing Customers

      Existing customers , changes to our payments and services due to coronavirus (COVID-19). 

      Centrelink Changes For Existing Customers
      Need For Immediate Payment

      Immediate need for payment as you are affected by coronavirus (COVID-19)

      Need For Immediate Payment
      Access To Centrelink

      You need access to our services - coronavirus (COVID-19)

      Access To Centrelink
    COVID-19: Support For Business
    • Non-Essential Services

      The Australian and NSW Governments have announced social distancing laws to protect the Australian community from the spread of Coronavirus COVID-19. Restrictions have been placed on non-essential services by Federal and State Government.

      Please visit the Small Business NSW website for information on the following:

      • Learn about what businesses are restricted
      • Support for businesses that are struggling
      SMALLBUSINESS.GOV.AU
    • Federal Government Support

      The Federal Government is focused on assisting businesses to manage cash flow challenges and retain employees. Assistance includes cash flow support to businesses and temporary measures to provide relief for financially distressed businesses.

      Please visit the Federal Business website for information on the following: 

      • Latest announcements 
      • Support for sole traders, employers and companies
      • Government assistance for business
      BUSINESS.GOV.AU WEBSITE
    • Small Business Support Grant

      The NSW COVID-19 Small Business Support Grant of $10,000 will be available to eligible small business owners across NSW. The application form will be on the Service NSW website by 17 April.

      View eligibility criteria at Service NSW
    • NSW Economic Stimulus

      The NSW Government has announced a state economic stimulus package.

      Please visit the Service NSW Business Concierge website for information on the following: 

      • How federal, state and local government support is being coordinated to help business
      SERVICE NSW BUSINESS CONCIERGE WEBSITE
      Small Business Support Grant

      The NSW COVID-19 Small Business Support Grant of $10,000 will be available to eligible small business owners across NSW. The application form will be on the Service NSW website by 17 April.

      View eligibility criteria at Service NSW
    • Rates Hardship Policy

      Residents and businesses who are having difficulty paying their rates can apply for financial relief under the Rates Hardship Policy. Eligible ratepayers can then enter into payment arrangements with Council. 

      COUNCIL POLICIES
      Small Business Grants

      Eligible local businesses are invited to apply for a small business grant of up to $2,000 (from a pool of $100,000) to help modify their operating model and continue to generate revenue during the COVID-19 crisis.

      Are you a business that: 
      •    Is located in the Parramatta LGA?
      •    Has been trading for at least six months up until 20 March 2020?
      •    Can modify and adapt your business model to continue to trade through the pandemic? and
      •    Can implement your business change within six weeks of receiving funding?

       Applications open 27 April 2020 and close 4 May 2020.

      If you have any questions around eligibility, please contact 9806 5242 or email smallbizgrants@cityofparramatta.nsw.gov.au. 

      To make sure you have the latest business support news from City of Parramatta, subscribe to the Business eNewsletter

      For further information
      Interest Waiver for Late Payments

      Council's next quarterly rates notice will be issued in April 2020 and is due by 31 May 2020. No interest will accrue on late payments for ratepayers entering into new payment plans.

      RATES, FEES AND CHARGES
      Faster Payments & Buying Local

      Council will inject money more quickly into the economy by paying suppliers for good and services within seven days {rather than the usual 30 days}. 

      Council will also amend its tender policy to support the purchase of local goods and services, where possible

      PROCUREMENT
      Restaurant Takeaway

      Where cafes and restaurants are providing takeaway meal services in response to new restrictions on social gatherings, Council will work with operators to ensure the safety of patrons. 

      Further measures to support the community and businesses are likely to be announced over the coming weeks. 

      SUPPORT
      Local Emergency Relief Assistance

      Largely funded through the Federal Government’s Department of Social Services, emergency relief is a safety net for people experiencing financial distress or hardship and who have limited means or resources to improve their financial situation. This support includes food and food vouchers, furniture, assistance paying bills, and refer people to places they can access crisis housing.

      EMERGENCY RELIEF PROVIDERS
      No Interest Loan Scheme (NILS)

      The No Interest Loan Scheme® (NILS) provides interest-free loans for individuals or families on low incomes to access credit for the purchase of essential goods and services. As loans are repaid, the money is lent out to other members of the community to utilise this service. For more information, go to the NILS website.

      NILS Hotline
      Phone: 1800 509 994

      NILS LOCATIONS
      Local Food Business Directory

      Council has set up a local food and beverage business directory highlighting businesses that are open for takeaway or delivery, as well as a social media campaign encouraging residents to support their local restaurants and cafes. 

      All food businesses in the City of Parramatta LGA are encouraged to submit their listing. 

      Local Food Business Directory
      Waive licence and hire fees

      Council will waive pre-paid and ongoing licence and hire fees for outdoor dining, food stalls, temporary premises, advertising, community halls, parks and community venues for the shutdown period.

      Licence fees
      On-street parking

      Council will provide grace periods and cautions for time-limited on-street parking spaces. More information to be updated soon.

    • Fast turnover

      To assist businesses who are remaining open with the new government requirements, Council has installed  5 and 15 minute parking restrictions at various locations within the LGA immediately, including throughout the Parramatta CBD, Epping and Harris Park.

      Council hopes that this will assist and encourage customers to continue to access these services and businesses locally.

      5 minute spots

      5 minute spots will allow pharmacies to fulfil customers’ ‘Click & Collect’ orders without them exiting their vehicles, including spots on Macquarie Street to the west of Church Street and spots on Rawson St, Epping where Chemist Warehouse customers will be able to have their “Click & Collect” orders delivered to their vehicles at both locations.

      15 minute spots

      15 minute spots have been added throughout the Parramatta CBD to allow for customers and delivery drivers to park in close proximity to restaurants and cafés to pick up take away orders, whilst still encouraging adequate parking turnover.

      Parking restrictions

      Short-term (15 and 5 minutes) parking restrictions have been installed at the below 8 locations:

      • Macquarie Street west of Church Street, Parramatta – 5 x ‘15 minute’ and 5 x ‘5 minutes’ spaces on both sides
      • Phillip Street east of Erby Place, Parramatta – 8 x ‘15 minute’ spaces on the south side
      • George Street west of Horwood Place, Parramatta – 7 x ‘15 minute’ spaces on the north side 
      • Rawson Street, Epping (outside Epping Hotel) – 3 x ’5 minutes’ spaces on the south side
      • Macquarie Street west of Marsden Street, Parramatta (outside V by Crown) – 6 x ’ 15 minute’ spaces on the south side
      • Charles Street between George and Charles Street, Parramatta - 9 x '15 minute’ spaces on the east side
      • Macarthur Street between Victoria Rd and Grose Street, Parramatta – 2 x ’30 minute’ spaces on the west side (consultation has already been undertaken with the affected residents and businesses)
      • George Street west of Horwood Place, Parramatta – 3 x '15 minute’ spaces on the north side
      Parramatta Local Business & Parking Finder

      The Parramatta Local Business & Parking Finder has been updated with the new 5 and 15 minute parking spots in the Parramatta CBD as well as adding local businesses to the finder.

      Parramatta Local Business & Parking Finder