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Service Requests And Reporting Problems

On this page requests can be made and problems reported in the following categories. Click the hyperlink text to jump to the category that's most relevant. 

WASTE
  • Waste Bin Serviced Missed

    Report a bin not emptied or partially emptied on collection day.  Please ensure your bin is presented on kerb for collection after you report it.

    Report Missed Waste Bin Service
    Waste Bin Damaged

    To report when a Bin get damaged and require repair or replacement.  Please ensure your bin is presented on kerb for repair or replacement after you report it.

    REPORT DAMAGED WASTE BIN
    Waste Bin Stolen Or Lost

    Bins sometimes get lost or stolen and require replacement.  Please report a lost or stolen bin and a replacement will be delivered to the nearest nature strip in front of your property.

    Report A Lost or Stolen Waste Bin
    Waste Bin Left Out

    Bins need to be returned to the property within 24 hours after collection.  Please report any bins still out in your street after collection day.

    Report A Bin Left Out
    Waste Bin Remove

    Report an additional unwanted/dumped bin to be removed from your property.

    Report A Waste Bin Requiring Removal
  • Kerbside Clean Up Missed

    Use this to report a scheduled kerbside clean up that has not taken place.

    REPORT A MISSED KERBSIDE CLEAN UP
    Book A Kerbside Clean Up

    The City of Parramatta currently provides a total of 4 kerbside bulky waste clean ups per calendar year. These must be pre-booked by residents.

    Book A Kerbside Clean Up
    Waste Container Permit

    Application to locate a building waste container on a public street or footpath.

    WASTE CONTAINER PERMIT APPLICATION
  • Illegally Dumped Rubbish

    Report dumped rubbish on council land or nature strip so that it can be investigated.

    Report Illegally Dumped Rubbish
    Waste Management General Information

    Enquiry about general waste information such as waste calendars, sustainability programs or information programs.

    General Information On Waste
    Cleaning Of Public Amenities

    Report when public amenities such as public toilets need to be cleaned.

    REPORT UNCLEANLINESS
    Public Waste Bins Full

    Report when a public bins is overflowing and needs to be emptied.

    Report Full Public Waste Bin
    Request For The Removal Of Litter

    Request for the removal of litter within the main CBD of Parramatta area.

    Request Removal of Litter
    Waste Container Permit

    Application to locate a building waste container on a public street or footpath.

    WASTE CONTAINER PERMIT APPLICATION
ROAD REPAIRS, SIGNAGE AND FOOTPATHS
ENVIRONMENT
ANIMAL MANAGEMENT
TREES
PUBLIC HEALTH
DRAINAGE AND POLLUTION
COUNCIL PROPERTY AND GENERAL INFORMATION
GRAFFITI, LAW AND ENFORCEMENT
DEVELOPMENT AND BUILDING CONTROLS